All adult Squad are cancelled Nov- Feb. Please contact SwimSchool@sopa.nsw.gov.au for any further information
 
WORKS NOTIFICATION: The following closures will occur for repairs: Café Aqua: Mon 18 Nov – Sun 1 Dec. Steam Room: Mon 25 Nov – Thu 28 Nov. Thank you for your patience during this period.
 
Aquatic Centre - Swim School - Fees - Photography by Paul K Robbins

FAQs

What are the benefits of Direct Debit

All Swim School students are enrolled on a perpetual basis. All student enrolment can only be ceased by completing the Direct Debit Lesson Cancellation Form

How do I cease my Swim School enrolment and stop my Direct Debit payments

Complete the online Direct Debit Lesson Cancellation Form. Please note that all cancellations require two weeks’ notice prior to cancellation, as per Swim School’s terms and conditions. 

How does it work

Once you have completed and submitted the Direct Debit Agreement Form, you will be required to pay the pro rata fee of the student’s first lesson. This fee could be one or two lessons, depending on when in the Direct Debit period you are enrolled. There after the fortnightly direct debit payment will commence from your nominated bank account or credit card.  Please note, that Swim School lessons are run on a term basis and students will not be charged within the School Holidays unless the enrolled student has a lesson within the next direct debit period. Classes do not run on Public holidays therefore students will not be charged.

Can I choose my debit date?

Direct debit dates cannot be nominated; all debits are set fortnightly and are uniform across the swim school. Download the direct debit payment calendar. 

What happens if my debit is rejected

Swim School may charge a rejection fees. However, customers will be notified by text message or email (contact details on your Swim School file) regarding any outstanding payment, which can be paid online.

Is there a service charge on credit cards

There are no service charges attached to credit cards for any Swim School payments. However please note that we only accept Mastercard or Visa card, and do not accept American Express.

What if I do not want to sign up to Direct Debit

Direct Debit is compulsory for all Swim School customers. This is set up upon confirmation of your first lesson through a nominated bank account or credit card.

Can I claim my Active Kids voucher?

We accept Active Kids vouchers for our swim school term program. Visit ServiceNSW tor redeem a voucher and complete our online Active Kids voucher application.