Health Club Members
Effective: Monday 29 June 2020
We are very excited to be reopening to our Health Club Members. The staff at the Aquatic Centre have been working very hard behind the scenes to ensure we can reopen a safe, healthy and hygienic venue, and therefore have updated our Conditions of Entry in line with our COVID Safety Plan.
We will not be reopening all of our facilities initially, and as some of our Members are in vulnerable groups category, we are giving you the choice of when you would like to return to the Aquatic Centre.
All memberships are currently on hold and will remain so until you request reactivation, or when the Aquatic Centre reopens with all facilities available.
If you would like to reactivate your Membership you must complete the online Reactivation form . Please allow 48 hours for your membership to be activated.
Alternatively if you would like to discuss your Membership with our Member Service team members please either -
Call: 9714 7566
Please minimise face-to-face contact for the safety of our members and staff.
Health Club Members Conditions of Entry
The video outlines our new Conditions of Entry which you will be required to adhere to if you decide to come back to the Aquatic Centre. Please note, we have a zero tolerance policy for any unsafe or unsanitary behaviours, and anybody not adhering to the Conditions of Entry will be asked to leave the venue immediately.
In the interests of staff and customer safety, Health Club Members must adhere to the following safety measures:
- Good hygiene and respiratory practices (ie: sneezing and coughing into elbow, no spitting, washing hands regularly, using sanitation stations regularly) at all times.
- Maintain physical distancing of 1.5 metre distance between others at all times.
- Adhere to room capacity limits as displayed at the entry to each room at all times.
- Where possible shower at home before and after visiting the venue
- Only use changerooms if necessary.
- Follow direction from Centre staff and signage at all times.
- Bring your own towel and use it on the equipment at all times.
- Clean and sanitise equipment before and after use.
Welcome back to the Aquatic Centre.